About Us
Introduction Top 10 Pet Brands in China
We are dedicated to offering innovative, high-quality pet accessories like retractable leashes, LED collars, harnesses, and glowing frisbees. All products use eco-friendly materials that meet international safety standards.
We prioritize both quality and customer experience, offering tailored services and responsive support to make choosing the right pet products easy. Our aim is to enhance the safety and joy of life for pets and their owners.
Customer Feedback Mechanism
Create easy feedback channels like surveys and social media to gather at least 500 monthly inputs for product and service improvement.
Quick Response
Offer 24/7 support with a target to respond within 1 hour and resolve over 90% of inquiries on the first contact.
Personalized Service
Provide customized recommendations based on customer data to enhance the shopping experience for 80% of clients.
Team Members
Our team consists of passionate and professional members across various fields, including product design, R&D, production, sales, and customer service.
